WordPress Backup & Updates Service

$49.00

Wordpress v5.0 was released in December 2018. This update introduced the Gutenberg Editor, security and performance enhancements, but was designed for PHP 7.1 and higher. This service includes a Full Website Backup and initial audit, Safe Upgrade to PHP 7.1+, Updating your site’s Wordpress Theme & Plugins, and WP Core to the latest versions.

Safely & Quickly Update to WordPress 5.0+ and PHP v7.1+

FULL SITE BACKUP & INITIAL SITE AUDIT

Before updating your site, our team will always perform a Full Site Backup and Initial Site Inspection.

WordPress 5.0+ was one of the largest core updates WordPress has ever released and as many plugins haven't been full tested or verified as compatible yet, our backup of your site will ensure the ability to restore your site in the event any weird glitches or issues come up.

UPDATE PHP, PLUGINS, THEMES, AND WP CORE

As part of this service, our team will inspect your current website and hosting settings, perform all WordPress core and plugin updates*, update your PHP version to at least v7.1 (v5.x-7.0 are no longer supported as of Dec 2018).

*Interested in automating your backup and update process? Check out our WordPress Support plans!

I'M LOOKING FOR WORDPRESS HELP, HOW DO I GET STARTED?

Our 24/7 Chat Support is always manned by experienced WordPress Developers that can help you select the right service to fix or update your site.

HOW DO I CONTACT SPROUTEDWEB?

For the fastest response:

In 2018, we averaged a 4.98 out of 5 Star rating across thousands of chats and clients, with an average response time of under 1 minute, and an average delivery time of under 24 hours.

You may also send an email to support@sproutedweb.com . Please allow 24-48 hours for all email responses. For issues requiring a faster response, please connect with us via Chat Support.

Existing Enterprise Support and Web Development Clients have access to a Shared Project Board which includes access to a Dedicated, VIP Phone Support Line.

Due to the volume and nature of the support requests we receive, all general WordPress Support services and billing is handled directly through the website.

HOW QUICKLY CAN YOU GUYS FIX WORDPRESS ISSUES?

Across WordPress Support requests, we averaged less than a 1 minute initial response time, 4.98 out of 5 star rating, with an average delivery time of less than 24 hours.

Website (Re)Design projects can range vastly in delivery time based on the scope and complexity of the website and number of revisions needed.

For a more accurate turn time, please connect with our WordPress Developers directly to discuss your specific needs.

HOW MUCH DO YOU CHARGE?

We get this super vague question all the time.

Depending on your specific needs, we have a range of solutions available. From flat-rate “quick-fix” services to on-going monthly support, we’ll help you identify the best service option for your project.

Our available flat-rate services can be seen in our site’s navigation menu. For anything else, please connect with one of our Support Reps via Chat Support or email support@sproutedweb.com

DO YOU HAVE ANY DISCOUNTS AVAILABLE?

Yes!

At SproutedWeb, there are a variety of amazing social causes and organizations we absolutely love to work with and support.

If any of the following describe your business or brand, then you qualify for up to 20% off all services:

✓ 501(c) Non-Profit Organizations
✓ US Veteran or Veterans’ Organization
✓ School or Education Professionals
✓ Humanitarian & Anti-Hate Groups
✓ Service Industry (Restaurant & Bar)
✓ Businesses Promoting Eco-Friendliness
✓ Small Businesses with Annual Revenues Under $100,000 per year.

DO YOU ONLY WORK WITH WORDPRESS?

Though WordPress is definitely our specialty, we also love Shopify. As a certified Shopify Partner our team is just as able to provide you with amazing Shopify design and support.

DO YOU WORK WITH OTHER AGENCIES?

“Teamwork Makes The Dream Work!”

We love working with freelancers and agencies alike. We offer tailored solutions and partnership opportunities designed for the unique needs of digital professionals.

I LOVE YOU GUYS, CAN I MAKE YOU MY DEDICATED WEB TEAM?

We love you too!

And yes- we have tons of clients that have made us their Dedicated Web Team- and why wouldn’t they?

We provide amazing 24/7 support, expert-level WordPress support, and most importantly, we deliver quality work FAST and on-budget with transparent pricing.

With Maintenance Plans starting at $39/month and Dedicated Support Plans starting at $99/month, we’re definitely friendlier on the wallet than most of the other options out there.