Description
Fast, 24×7 Support from Experienced WP Developers
Our talented and experienced WordPress Developers answer thousands of questions and support requests per month. Our WordPress Support Plugin brings our world-class 24×7 Real-Time Chat Support right into your WP Dashboard.
When you have a WordPress question, simply start a chat and instantly connect with one of our team members.
Monthly, Daily, or Real-Time Website Backups
Our system performs a full backup of your WordPress core, theme, plugins and database.
All backups are performed off-site. This keeps your site light and agile without getting bogged down with large backup files.
Safe WordPress Core, Theme & Plugin Updates
When WordPress core, theme, and plugin updates become available, our system will recognize the update, backup all your files, then perform a “Safe Update”.
During the Safe Update process, if a plugin install fails, our sytem will safely revert/roll back to the previous version and alert our developers.
Security & Malware Protection
In the event that your website gets infected with malware, our system will instantly detect and remove it from your site.
We use battle-tested security tools such as Sucuri and MalCare to ensure your site is always protected from new digital threats.
Monitor & Run Performance Audits via GTMetrix
Using GTMetrix, an industry-leading site performance analyzer, we’ll monitor your Google PageSpeed and YSlow scores.
Quickly and easily analyze over 30 different site performance metrics and pin-point potential areas of improvement.
Detailed Weekly Reports
Every Sunday, our Monthly Support Clients receive a Weekly Summary Report which details the results of all Backups, WP Updates, and Security & Performance Scans completed.
I’M LOOKING FOR WORDPRESS HELP, HOW DO I GET STARTED?
Click Here to Instantly Connect With Support
Our 24/7 Chat Support is always manned by experienced WordPress Developers that can help you select the right service to fix or update your site.
HOW DO I CONTACT SPROUTEDWEB?
Click Here to Instantly Connect With Support
Each month, we answer thousands of questions and provide 24/7/365 Support to thousands of visitors and clients from around the world. In order to ensure everyone is receiving the fastest response and turn times, all support is handled via 24×7 Chat Support, Client Portal, and Support Ticket system.
Agency Partners, Existing Enterprise Support Subscribers, and Web Design Clients have access to a Dedicated Client Success Manager, Shared Client/Project Board, and Dedicated Phone Support.
Depending on your specific needs, we have a range of solutions available. From flat-rate “quick-fix” services to on-going monthly support, we’ll help you identify the best service option for your project.
Our available flat-rate services can be seen in our site’s navigation menu. For anything else, please connect with one of our Support Reps via Chat Support.
DO YOU HAVE ANY DISCOUNTS AVAILABLE?
Yes!
At SproutedWeb, there are a variety of amazing social causes and organizations we absolutely love to work with and support.
If any of the following describe your business or brand, then you qualify for up to 20% off all services:
✓ 501(c) Non-Profit Organizations
✓ US Veteran or Veterans’ Organization
✓ School or Education Professionals
✓ Humanitarian & Anti-Hate Groups
✓ Service Industry (Restaurant & Bar)
✓ Businesses Promoting Eco-Friendliness
✓ Small Businesses with Annual Revenues Under $100,000 per year.
DO YOU WORK WITH OTHER AGENCIES?
“Teamwork Makes The Dream Work!”
We love working with freelancers and agencies alike. We offer tailored solutions and partnership opportunities designed for the unique needs of digital professionals.
I LOVE YOU GUYS, CAN I MAKE YOU MY DEDICATED WEB TEAM?
We love you too!
And yes- we have tons of clients that have made us their Dedicated Web Team- and why wouldn’t they?
We provide amazing 24/7 support, expert-level WordPress support, and most importantly, we deliver quality work FAST and on-budget with transparent pricing.
With Maintenance Plans starting at $39/month and Dedicated Support Plans starting at $99/month, we’re definitely friendlier on the wallet than most of the other options out there.
STEP ONE: Initiate a Support Chat and Instantly Connect With Your WP Developer
STEP TWO: After discussing your WP needs with one of our devs, we will recommend the proper service (whether hourly or flat-rate).
STEP THREE: Once you purchase the recommended service, our system will automatically create your client account with us. You’ll now have access to 24×7 Chat Support and begin to receive service updates via email.
